Frequently Asked Questions (FAQ)

  • What is diamond painting? 
Diamond painting is a form of crafting where you apply colored gems, called diamond drills, to an adhesive preprinted canvas. The finish is an embellished masterpiece!
  • Are your drills made out of resin?

Square drills are made out of resin and round drills are acrylic. We are currently working on changing all drills to resin.

  • What type of adhesive is used for your sticker sheets and snack-size kits?

All kits and sticker sheets use poured glue.

  • I spilled my drills or ran out of a color! What can I do?

If you spilled your drills or ran out of a specific color, please contact us using the contact form or email us at diyamonddelights@gmail.com.

  • What is your processing time?

Current processing time can be between 2-5 business days. It can increase to 5-10 business days after a restock or shop update. Thank you for your patience!

  • Do you ship internationally?

Yes we do. We ship to the following countries: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, and United Kingdom.

Orders will be packed with tracked shipping so you can keep a close eye on your order. We are not responsible for delays due to customs. 

Currently, we offer weight-based flat rate shipping with an additional 35% reduction in shipping cost.

  • Do I have to pay for import taxes and customs?

International buyers are responsible for any import taxes, custom fees, and any other extra charges. Once we ship out your order and received by shipping service, it is out of our hands.